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[英文原文]
Q: A grateful client sent me a lovely fruit basket, but by the time it arrived,
much of it was spoiled. Should I tell her what happened?
A: If you speak up, you risk seeming unappreciative or fussy. Just write a warm
thank-you note and let it go. Meanwhile, consider contacting the gift company to
advise them of the less-than-satisfactory delivery. They'll probably offer to
send a fresh basket immediately. If the present had come from a close friend or
family member, it would be easier to mention the situation -- but delicately. You
could say something like," I have really been enjoying your gift. But in case you
ever order from that company again, I thought you'd want to know that some of the
fruit was spoiled when it arrived. I contacted them and they sent a replacement
basket right away."
摘自《英语沙龙》2002年第6期
[参考译文]
问：一位心怀感激的客户送给我一个可爱的果篮，但当我收到时，大多数水果都已坏了。我该
不该把所发生的事告诉她呢？
答：如果你直言相告，就会冒似乎不领情或小题大做的危险。写封热情的感谢信就算了。同
时，考虑与礼品公司取得联系并告知他们的送货不尽如人意。他们很可能马上送上一个新的果
篮。如果礼物是来自一个亲密朋友或家庭成员，提提这事就容易多了--但要小心谨慎。你可以
如此这般地说，"我真的蛮喜欢你的礼物，但恐怕你会再从那家礼品公司订货，我想你愿意知
道有些水果送到时已经坏了。我与他们取得了联系，他们马上送来了一个替换果篮。"
发布日期:2003-4-9 21:36:00
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